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Business intelligence / Core banking / Electronic commerce / Customer insight / Bank / Customer experience / Customer attrition / Customer dynamics / Marketing / Business / Customer experience management


Towards Customer Insight Introduction Every bank understands the imperative need to get closer to its customers to increase retention and maintain a competitive edge. Banks are increasingly facing more challenges in thei
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Document Date: 2014-09-12 04:58:09

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Company

Finance & ERP / Accenture / SunTec Business Solutions / Gartner’s 2012 / /

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Event

Reorganization / /

Facility

Date warehouse SunTec Business Solutions / Date warehouse Finance / /

IndustryTerm

banking / similar systems / downstream systems / real-time and actionable customer insight / finance / myriad systems / bank / real-time data / operational systems / /

Person

Survey / Relationship / /

Position

manager Operations Orcherstration / CIO / manager / Customer service Product manager / CUSTOMER CUSTOMER Customer facing layer Customer facing layer Product manager / manager Customer service Relationship / manager Customer service / /

Technology

data warehouse / CRM / /

URL

www.suntecgroup.com / /

SocialTag