alert systems / software engineering / fraud management / Application monitoring solutions / basic financial products / search function / financial products / approach online product interface / web portals / e-bank services / Availability monitoring software / Web Design / backoffice systems / business to business / real time / customer groups / e-banking experience / business solutions / online applications / web portal / bank customer behavior / finance / search tool / customer product / proposed banking services / secure technologies / INTERNET BANKING MOBILE BANKING / bank core / bank services / online banking application / e-services / application we have used technology / industry standard technologies / INTERNET BANKING / web-based applications / e-documents / heterogeneous services / existing banking products / Online Chat / software engineering principles / external applications / bank / application software / e-businesses / legacy systems / visible and advertising content / pre-paid services / responsive web design / internal systems / bank fees / banking / Internet Banking BANKTRON / WEB PORTAL TERMINALS / with core and other banking systems / bank balance / loyalty management / bank branch / recent technologies / application monitoring solution / last bank statement / back-office systems / achieved using new-generation industry standard technologies / /