Theme: Case Study Description: Case Study demonstrating use of the abdi ROI measurement approach Quality counts not quantity Call centre performance can too often be measured in terms of quantity rather than quality, wit - Counts of Eu - Document - PDFSEARCH.IO

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	Theme: Case Study Description: Case Study demonstrating use of the abdi ROI measurement approach Quality counts not quantity Call centre performance can too often be measured in terms of quantity rather than quality, wit Add to Reading List Document Date: 2014-04-09 09:05:07 Open Document File Size: 204,19 KB Share Result on Facebook Country United Kingdom / / Currency GBP / / / IndustryTerm gas heating / building materials / / / Position surveyor / supervisor development success / consultant / staff and venue costs / surveyor for no result was considerable / / URL www.abdi.eu.com / / SocialTag Thermal protection Technology Engineering Call centre Computer telephony integration Telephony Productivity Building insulation Surveying Mechanical engineering

Theme: Case Study Description: Case Study demonstrating use of the abdi ROI measurement approach Quality counts not quantity Call centre performance can too often be measured in terms of quantity rather than quality, witAdd to Reading List