multipurpose communication tools / law enforcement work / ordinary bank / electricity / transportation / crisis management / law enforcement literature / bank / law enforcement critical incidents / law enforcement fields / law enforcement / intelligence gathering tool / overall outline protocol / law enforcement crisis management team / accidental bank robbery / law enforcement professionals / law enforcement repertoire / food / /
Organization
Central Intelligence Agency / Metropolitan Police Department Crisis Unit / /
Person
Bruce McGill / Van Zant / Smith / Practices Laurence Miller / Laurence Miller / Crisis Response / / /
Position
author / first-responding officer / first officer / Sergeant / Detective / team psychologist / mental health consultant / team negotiator / negotiator / skilled interpreter / head / official departmental negotiator / qualified mental health consultant / /
International Journal of Emergency Mental Health, Vol. 7, No. 4, pp[removed] © 2005 Chevron Publishing ISSN[removed]Hostage Negotiation: Psychological Principles and Practices Laurence Miller, PhD Independent Practic