Oh no, not another questionnaire! I will not take the time to complete and send back a questionnaire. I am not in the minority however, nearly everyone I speak to feels the same. So why do organisations assume their cust

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Date: 2003-07-06 16:20:32 Consumer behaviour Electronic commerce Quality management Customer service Customer retention Customer satisfaction ISO Customer relationship management ECRM Marketing Business Customer experience management		Oh no, not another questionnaire! I will not take the time to complete and send back a questionnaire. I am not in the minority however, nearly everyone I speak to feels the same. So why do organisations assume their cust Add to Reading List Source URL: www.saferpak.com Download Document from Source Website File Size: 524,70 KB Share Document on Facebook

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