![Consumer behaviour / Electronic commerce / Quality management / Customer service / Customer retention / Customer satisfaction / ISO / Customer relationship management / ECRM / Marketing / Business / Customer experience management Consumer behaviour / Electronic commerce / Quality management / Customer service / Customer retention / Customer satisfaction / ISO / Customer relationship management / ECRM / Marketing / Business / Customer experience management](https://www.pdfsearch.io/img/d93c30a6659f1de57a3ed7e0a47b3410.jpg)
| Document Date: 2003-07-06 16:20:32 Open Document File Size: 524,70 KBShare Result on Facebook
/ IndustryTerm business to business / / Person Derek Gravestock / / Position Author / director of Batalas / salesman / driver / researcher / representative / senior manager / /
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