Oh no, not another questionnaire! I will not take the time to complete and send back a questionnaire. I am not in the minority however, nearly everyone I speak to feels the same. So why do organisations assume their cust - Cust - Document - PDFSEARCH.IO

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	Oh no, not another questionnaire! I will not take the time to complete and send back a questionnaire. I am not in the minority however, nearly everyone I speak to feels the same. So why do organisations assume their cust Add to Reading List Document Date: 2003-07-06 16:20:32 Open Document File Size: 524,70 KB Share Result on Facebook / IndustryTerm business to business / / Person Derek Gravestock / / Position Author / director of Batalas / salesman / driver / researcher / representative / senior manager / / SocialTag Consumer behaviour Electronic commerce Quality management Customer service Customer retention Customer satisfaction ISO Customer relationship management ECRM Marketing

Oh no, not another questionnaire! I will not take the time to complete and send back a questionnaire. I am not in the minority however, nearly everyone I speak to feels the same. So why do organisations assume their custAdd to Reading List