Mastering Digital Transformation From app delivery to a multi-channel customer experience: Are you ready?

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IN THE AGE OF CUSTOMER EXPERIENCE, ISN’T IT TIME FOR A NEW DATABASE? Introducing the Engagement Database – and why it’s a vital part of your digital transformation

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CG_logoReflect_CMYK_reverse_vector.eps

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• Business
• Economy
• Marketing
• Management
• Strategic management
• Cognizant
• Customer experience management
• Systems thinking
• Customer experience
• Business model
• Telefnica
• Digital transformation

Customer The JALLC Engagement Experience suggests that the JPA is most successful when there is effective engagement between the JALLC and the project customer.

Source URL: www.jallc.nato.int

• NATO
• Project management
• Allied Command Transformation
• PRINCE2
• Joint Analysis and Lessons Learned Centre
• Military organization
• Systems engineering
• Military

Affectionately Yours Online and In Stores Mondou’s successful omni-channel transformation powered by Orckestra Commerce Cloud Mondou is a Canadian leader in the distribution of products, services and accessories for th

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• Marketing
• E-commerce
• Customer experience management
• Cloud infrastructure
• Brand management
• Touchpoint
• Omnichannel
• Online shopping
• Cloud computing
• Customer experience

INTERVIEW with an industry expert The role of social media in modern selling at Cisco. Digital transformation at its best. Cisco has been driving some fundamental changes to transform how they engage with customers. We

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• Professional studies
• Marketing
• Economy
• Business
• Customer experience management
• Brand management
• Social networks
• Social selling
• Cisco Systems
• Touchpoint
• Social media
• Customer experience

Connected Company – Key Enabler for Digital by Ruediger Schoenbohm When we talk about the Digital Transformation, we often think of new business models, involving the customer in our value creation network, social list

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• Economy
• Business
• Management
• Customer experience management
• Marketing
• Systems thinking
• Customer experience
• Digital strategy
• Touchpoint
• Business process
• Project stakeholder
• Value proposition

FinTech and the Push for Transformation Readiness by Michael Heffner, Global Industry Practice Leader, Appian Corporation The future has always been a moving target. It’s like a hockey game, where the puck moves in eve

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• Management
• Financial services
• Customer experience management
• Marketing
• Financial technology
• Customer experience
• Service
• Business model
• Strategic management
• Social media in the financial services sector

Digital Business Transformation at Banks Pascal Matzke, VP & Research Director 19 November, 2015 IT@Bank 2015

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• Forrester Research
• Customer experience management
• E-commerce
• Marketing

C.K. Shastri Founder and Managing Director, Intense Technologies Ltd. Mr. C.K. Shastri founded Intense Technologies – pioneering in the domains of digital transformation and customer experience – putting India on the

Source URL: www.nasscom.in