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Consumer theory / Customer experience management / Communication / Consumer protection / Voice over IP / California Public Utilities Commission / Federal Communications Commission / Marketing / Law / Consumer complaint


AprilCalifornia Public Utilities Commission It Needs to Improve the Quality of Its Consumer Complaint Data and the Controls Over Its
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Document Date: 2015-04-09 10:54:36


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File Size: 1,85 MB

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City

Sacramento / /

Company

Commission’s Consumer Complaint Data Is Limited / Suite 1200 S a / /

Currency

USD / /

Facility

Capitol Mall / /

IndustryTerm

technology recovery plan / federal law / technology recovery plan lacks / intrastate telecommunication services / telephone services / intrastate telecommunications / online counts / online subscription service / telecommunications industry / interstate and international telecommunications / measurement tools / telecommunications consumers / information technology services / Voice over Internet Protocol / /

Organization

office of Governmental Affairs / Federal Communications Commission / Communications Division / Joint Legislative Audit Committee / Safety and Enforcement Division / California Public Utilities Commission / California Department of Technology / Senate / /

Person

Capitol Sacramento / Margarita Fernández / Doug Cordiner / /

/

Position

CPA State Auditor / Governor / Chief Deputy / Chief of Public Affairs / Has Poor General / Speaker / Governor of California President / State Auditor / California State Auditor / auditor / representative / Howle State Auditor / consumers California State Auditor / Elaine M. Howle State Auditor / /

ProvinceOrState

California / /

Technology

information technology / VOIP / /

URL

www.auditor.ca.gov / /

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