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Electronic commerce / Telephony / Customer experience / Call centre / Customer relationship management / Eastman Kodak / TE Data / Customer intelligence / Customer dynamics / Marketing / Customer experience management / Business


Kodak Info Insight Platform Transform disparate information channels into superior customer service
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Document Date: 2015-04-08 10:46:48

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File Size: 1,28 MB

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City

Rochester / Mississauga / /

Company

Trostle & Associates / Aberdeen Group / Eastman Kodak Company / Kodak Alaris Inc. / Gartner Group / First Call / Twitter / Service Quality Measurement Group / Facebook / go/InfoInsight Kodak Alaris Inc. / Kodak Alaris Operations Canada Inc / /

Country

United States / /

Currency

USD / /

IndustryTerm

social media / smarter solution / disparate enterprise systems / order entry applications / self-service solution / information management software / Web-based customer service solutions / unstructured communications / self-service portal / customer communications / /

Person

Mike Desmarais / Chris Preimseberger / Sanjay Jain / Chris Braken / Omer Minkara / /

/

ProvinceOrState

New York / Ontario / /

Technology

CRM / artificial intelligence / Document Imaging / mobile devices / /

URL

www.kodakalaris.com/go/InfoInsight / /

SocialTag