| Document Date: 2014-05-29 09:01:06
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Company TeleTech Holdings Inc. / Bain & Company / Technical Support Associates / Satmetrix Systems Inc. / / Country United States / / / Facility TeleTech University / / IndustryTerm online support / social media / customer care solutions / virtual workforce solution / cloud-based employee desktop solutions / secure proprietary technology / learning technology / technology infrastructure / e-commerce response services / telecommunications services / business to business / trouble ticket management / social knowledge management / multichannel technologies / tailored customer solutions / similar technologies / human capital management / technology mediums / web services / / Organization National Park Service / TeleTech Leadership Institute / TeleTech University / / Person Fred Reichheld / / / Technology Social Knowledge learning technology / knowledge management / CRM / multichannel technologies / simulation / /
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DATA S H E E T Customer Care and Technical Support A consistently exceptional experience is achieved through a