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Electronic commerce / Customer relationship management / Customer experience / Interactive voice response / Loyalty business model / ECRM / Oracle CRM / Marketing / Business / Customer experience management


data s h e e t CRM, Social and Knowledge A roadmap of nearterm and longer-term initiatives is put in place to advance your
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Document Date: 2014-05-29 09:00:43

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File Size: 127,99 KB

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Company

TeleTech Holdings Inc. / /

Country

United States / /

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IndustryTerm

Online FAQs / internal social learning knowledge applications / technology systems / versatile technology / social customer relationship management / online self-service tools / customer data / Web self service / with your existing applications / online solution / answer solution / online revenue / /

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Technology

Knowledge management / CRM / CRM technology / versatile technology / mobile devices / /

SocialTag