Booz Allen Hamilton / New York Times / Harvard Business School Press / Nextel / Sprint / Google / MITCHELL INTERNATIONAL INC. / Repair Solutions Mitchell International / /
Country
United States / /
Event
M&A / /
Facility
University of Southern California / Based Customer Loyalty Program White Paper Building / /
IndustryTerm
telephone vs. / performance management / integrated solutions / insurance carriers / collision shop management systems / enterprise product management / shop Web site / Telephone surveys / wireless providers / /
Organization
UCLA / World Health Organization / University of Southern California / Harvard / Laney’s Collision Centre / Marshall School of Business / CSI / /
Person
Craig Griffin / Sue Pelliccia / Spencer E. Ante / Jason Bertellotti / Fred Reichheld / Daniel R. Hesse / Suite / Joe Pelliccia / John Goodman / /
Position
Accountability Ay EXECUTIVE MANAGEMENT / Author / Vice President / Repair Solutions Mitchell International / Product Manager / CEO / AutocheX Premier / President / manager / General Manager / Vice President / executive / major U.S. wireless providers / consultant / The facility manager / CFO / Premier / /