Nordea bank / Daniel / Wilson / Cap Gemini / Hewson Consulting Group / McDonald / /
Country
Sweden / United States / /
Currency
USD / /
Facility
Lulea University of Technology / Data Warehouse Institute / Luleå University of Technology / /
IndustryTerm
maritime services / online customer data / e-business applications / insurance services / tourism services / railroad services / funeral services / data processing services / health care services / education services / important customer relationship management / audio visual products / customer relationship management / voice technologies / telecommunication services / transportation services / e-commerce students / web-based authors / responsive and customized services / electronic commercial services / bank / financial services / Internet-based services / technology initiatives / information technology / banking / e - commerce / manufacturing / construction services / environmental services / energy services / e-technology / improved communications / /
Organization
Data Warehouse Institute / Business Administration and Social Sciences Division of Industrial Marketing / Lulea University / Customer Relationship Management PATRICK AMOFAH AMER IJAZ Social Science and Business Administration Programmes Department of Business Administration / Division of Industrial Marketing / Luleå University of Technology / /
Person
PATRICK AMOFAH AMER IJAZ / Esmail Salehi-Sangari / Robert Ankomah Opoku / Fredrik Lundberg / Axel Hakansson / Rikard Wahlberg / Bart Williams / Patrick Amofah Amer Ijaz II / /
Position
supervisor / Professor / assistant professor / chairman / Professor / Electronic Commerce CONTINUATION COURSES Supervisor / chairman / /
Technology
Data Warehouse / CRM / voice technologies / information technology / related technologies / CRM technology / /
2005:03 PB MASTER’S THESIS Objectives, Strategies and Expected Benefits of Customer