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Human–computer interaction / Information systems / Alert messaging / Text messaging / Proactivity / SMS / Customer experience / Notification system / Geisinger Health System / Technology / Marketing / Mobile technology


HOW TO GET A COMPETITIVE EDGE WITH: PROACTIVE NOTIFICATIONS During the last decade, companies large and small have seen their competitive advantages in everything from manufacturing to information technology erode. Busi
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Document Date: 2014-04-22 18:29:46


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Company

Discover Financial Services / American Express / Brand Keys Inc. / J.D. Power and Associates / Hess / TrustedID / /

IndustryTerm

diverse as media / social media / social media listening / multichannel communications strategy / cloud communications / customer relationship management systems / customer information management systems / real time / information technology / voice response systems / manufacturing / communications app / health systems / credit monitoring services / telecom equipment / /

Movie

LOVE LOVE LOVE / /

Person

Steve Furman / Discover / Michael Hess / Lyn Chitow Oakes / /

Position

director of design / Chief Marketing Officer / Discover's director of design / /

ProvinceOrState

Pennsylvania / /

Region

central Pennsylvania / northeastern Pennsylvania / /

Technology

SMS / CRM / information technology / interactive voice response / mobile devices / /

SocialTag