Date: 2010-04-21 10:29:14Virtual reality Digital divide Customer experience management Help desk Internet Sara Kiesler Email Computer literacy Home computer Technology Electronics Computing | | HUMAN-COMPUTER INTERACTION, 2000, Volume 15, pp. 323–351 Copyright © 2000, Lawrence Erlbaum Associates, Inc. Troubles With the Internet: The Dynamics of Help at Home Sara Kiesler, Bozena Zdaniuk, Vicki Lundmark,Document is deleted from original location. Use the Download Button below to download from the Web Archive.Download Document from Web Archive File Size: 130,08 KB
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