OPTIMIZING CUSTOMER INTERACTION IS ALL ABOUT THE “HERE AND NOW” by Mark Smith, Pitney Bowes Business Insight Retail executives are facing some of the most competitive market conditions in decades — a relentlessly - Customer interaction management - Document - PDFSEARCH.IO

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	OPTIMIZING CUSTOMER INTERACTION IS ALL ABOUT THE “HERE AND NOW” by Mark Smith, Pitney Bowes Business Insight Retail executives are facing some of the most competitive market conditions in decades — a relentlessly Add to Reading List Document Date: 2015-01-31 12:04:06 Open Document File Size: 162,90 KB Share Result on Facebook Company Pitney Bowes / Quadstone / ALL ABOUT / Customer Analytics / / Facility University of Edinburgh / / IndustryTerm irrelevant product / technology conferences / intelligent interaction software / real-time solutions / Online newsletter / online purchases / financial services / retail / analytical solutions / telecommunications / Real-time decision software / / Organization University of Edinburgh / / Person Mark Smith / / / Position customer service representative / AUTHOR / leader / president / senior vice president and general manager / / URL www.retailsolutionsonline.com / / SocialTag Electronic commerce Business intelligence Consumer behaviour Customer experience Customer relationship management Customer analytics Customer service Customer satisfaction Pitney Bowes Marketing

OPTIMIZING CUSTOMER INTERACTION IS ALL ABOUT THE “HERE AND NOW” by Mark Smith, Pitney Bowes Business Insight Retail executives are facing some of the most competitive market conditions in decades — a relentlessly Add to Reading List