| Document Date: 2013-12-04 14:58:38
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City Cambridge / Tempe / / Company Avaya / ShoreTel / Toshiba / OAISYS Limited / Large Enterprises / Salesforce.com / Microsoft / / Country United States / United Kingdom / / / IndustryTerm search capabilities / contact center management solutions / Web Services Application communication systems / contact center applications / enterprise voice network / contact center management software / quality monitoring applications / quality assurance solution / interaction management solution / / Organization Automated Call Organization / / / Position supervisor / sales agent / manager / / ProvinceOrState Arizona / / Technology CRM / API / instant messaging / PVD technology / / URL www.oaisys.com / www.oaisys.co.uk / /
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OAISYS Tracer Product Fact Sheet Tracer Overview: Tracer is the industry’s leading call recording and interaction management solution for contact centers. Tracer leverages OAISYS Portable Voice Document (PVD™) techno