Five minute briefing Call Centre Telephony Background In the past decade, the number of call centres has significantly increased and they have become one of the key customer interaction channels for many companies. As fo - Customer interaction management - Document - PDFSEARCH.IO

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	Five minute briefing Call Centre Telephony Background In the past decade, the number of call centres has significantly increased and they have become one of the key customer interaction channels for many companies. As fo Add to Reading List Document Date: 2014-06-11 14:41:06 Open Document File Size: 159,85 KB Share Result on Facebook / IndustryTerm operational scenario analysis tools / aggregate solutions / / Organization Call Centre / / Person Non Genuine / Non Genuine Demand / / / Position Tackle / / Technology simulation / / URL www.oeeuk.com / / SocialTag Computer telephony integration Telephony Lean manufacturing Lean consumption Overall equipment effectiveness Voice of the customer Systems engineering Business Management Call centre

Five minute briefing Call Centre Telephony Background In the past decade, the number of call centres has significantly increased and they have become one of the key customer interaction channels for many companies. As foAdd to Reading List