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Customer experience management / Social information processing / Mass media / Electronic commerce / Customer relationship management / Co-creation / Customer engagement / Social media / Facebook features / Marketing / Business / Technology


inSided Social Business Platform The leading customer interaction platform for a multichannel world August 2014
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Document Date: 2014-12-19 08:03:31


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File Size: 2,05 MB

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Europe / /

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social technology initiatives / web analytics / enterprise-grade end-to-end solution / Social media / analytics software / social media followers / management tools / moderation tools / real-time testing / online communities / always-on social applications / search engines / integrated and complete set / responsive web design / real time / analytical tools / social web / web search / social media environment changes / social intelligence tools / cloud-based social business platform allowing forward-looking companies / back office systems / social networks / Mark solutions / enterprise systems / information using search / Public relations / collaboration tools / quantitative and qualitative tools / real-time and cost-effective way / the fundamental capabilities and advanced tools / /

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Author / European Leader / /

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CRM / peer-to-peer / API / mobile device / mobile devices / /

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