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Online shopping / Customer relationship management / Experience design / Trust / User experience design / User experience / Customer experience / Usability / Interaction design / Marketing / Human–computer interaction / Business
Date: 2013-10-14 13:55:44
Online shopping
Customer relationship management
Experience design
Trust
User experience design
User experience
Customer experience
Usability
Interaction design
Marketing
Human–computer interaction
Business

Helander, Khalid and Tham (Editors) Proceedings of The International Conference on Affective Human Factors Design Asean Academic Press, London, 2001 Affective Design of E-Commerce User Interfaces: How to Maximise Perceiv

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