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Customer service / Customer / Customer attrition / Service-profit chain / Marketing / Business / Customer experience management


microskills™ Welcome to the latest edition of the microskills™ network for participants of microskills™ training around the world. This edition is devoted entirely to customer service: Different slant Best not to b
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Document Date: 2009-04-30 02:07:10

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Company

Tim Russell Group / /

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IndustryTerm

hour banking / finance / banking / retail / health services / identical products / E-commerce / manufacturing / microskills™ network / /

Position

manager / /

Technology

mobile phones / /

SocialTag