![Customer experience management / ECRM / Customer relationship management / Touchpoint / Customer service / Customer / Social CRM / Customer value maximization Customer experience management / ECRM / Customer relationship management / Touchpoint / Customer service / Customer / Social CRM / Customer value maximization](https://www.pdfsearch.io/img/9266043c6d5ce948fdb6af299d86d2b1.jpg) Date: 2015-11-04 05:11:56Customer experience management ECRM Customer relationship management Touchpoint Customer service Customer Social CRM Customer value maximization | | By AIM - NovemberDo you REALLY try to please your customer? Or the reality of Mauritian customers ‘disenchantment. by Nathalie Job, Analysis Group Customer Care training and coaching programmes as well as Custo
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