large national advertising / online customers / digital advertising intermediary / cloud technologies / social media / social media users / social media channels presents opportunities / direct banking intermediaries / mobile banking / substitute products / retail / large telecommunications / customer energy demand / profitability solutions / customer information management / shared services / social networks / digital technologies / retail sector / interactive desktop tool / mobile healthcare / consistent multi-channel product / e-channel / campaign management / /
Organization
Progressive Service Progressive Service / Progressive Service / Contact Centre / /
Person
Survey / /
Position
CEO / culture and operating model for the future / CEO Global Survey / /
Technology
cloud technologies / mobile banking / Digital technologies / Technology Leveraging technology / /