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Management / Consumer behaviour / Value proposition / Customer experience / Strategic management / Customer lifetime value / Customer service / Customer satisfaction / Relationship marketing / Marketing / Business / Customer experience management


265029_Growth required from innovation
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Document Date: 2015-03-08 19:59:38

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File Size: 1,03 MB

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Company

Developing / PwC / PwC 16th Annual / /

IndustryTerm

large national advertising / online customers / digital advertising intermediary / cloud technologies / social media / social media users / social media channels presents opportunities / direct banking intermediaries / mobile banking / substitute products / retail / large telecommunications / customer energy demand / profitability solutions / customer information management / shared services / social networks / digital technologies / retail sector / interactive desktop tool / mobile healthcare / consistent multi-channel product / e-channel / campaign management / /

Organization

Progressive Service Progressive Service / Progressive Service / Contact Centre / /

Person

Survey / /

Position

CEO / culture and operating model for the future / CEO Global Survey / /

Technology

cloud technologies / mobile banking / Digital technologies / Technology Leveraging technology / /

URL

www.pwc.com.au / /

SocialTag