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Sales / Call centre / Computer telephony integration / Telephony / Customer service / Selling / Customer experience / Customer service training / Marketing / Business / Customer experience management
Date: 2011-01-20 12:08:26
Sales
Call centre
Computer telephony integration
Telephony
Customer service
Selling
Customer experience
Customer service training
Marketing
Business
Customer experience management

Competencies that are addressed: PRIMARY COMPETENCY CATEGORIES: • Communication— Practices active listening

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Source URL: saskatoon.dale-carnegie.ca

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File Size: 49,57 KB

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