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PinkVERIFY™ 2011 ITSM Tool Assessment Criteria Problem Management Purpose: “…[M]anage the lifecycle of all problems from first identification through further investigation, documentation and eventual removal..” (
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Document Date: 2014-10-08 21:00:26
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File Size: 274,35 KB
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Company
Configuration Management Databases /
Configuration Management Systems /
AXELOS Limited. /
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Person
Describe /
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Position
General /
Prime Minister /
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Technology
Knowledge Management /
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SocialTag
Management
Information Technology Infrastructure Library
IT service management
Incident management
Screenshot
Root cause analysis
Problem management
Configuration management database
Change management
Information technology management