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Date: 2014-02-26 02:20:47Information technology management Configuration management database Configuration Management ITIL IT service management BMC Software Change management Documentation Definitive Media Library UCMDB | b m c i N D U S T R Y INSIGHTs Step-by-Step Approach for Building and Managing Your CMDB Widespread adoption of the IT Infrastructure Library® (ITIL®) and other best-practice and controlAdd to Reading ListSource URL: www.rightstar.comDownload Document from Source WebsiteFile Size: 606,09 KBShare Document on Facebook |
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ITIL Certification Tracks ITIL® is a set of best practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. Outlined in a series of five core publications—each coveringDocID: 1tpdH - View Document | |
IBM Global Services September 2004 IBM and the IT Infrastructure Library. How IBM supports ITIL and provides ITIL-based capabilities and solutionsDocID: 1sN61 - View Document |