| Document Date: 2015-04-13 23:18:30
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City Toronto / Dusseldorf / Chicago / / Company Johnson & Johnson / Bain & Company Inc. / General Electric Co. / Xerox Corp. / / Country United States / United Kingdom / / Currency USD / / Event Layoffs / / IndustryTerm less-effective solutions / merged bank / merchant bank / bank / telecommunications / insurance / annual processing time / cost-modeling tools / technology upgrades / online order pickup process / loan processing / acquired bank / energy use / larger merchant bank / manufacturing quality / manufacturing / standardized processing times / loan applications / online orders / energy / / MusicGroup X-ray / / Person Peter Guarraia / Klaus Neuhaus / David Diamond / Klaus Neuhaus Peter Guarraia / Gib Carey / Alistair Corbett / / Position experienced credit approval officer / retail market leader / energy leader / market leader in the segment / / Product Lean Six Sigma / Sigma / / Technology cellular telephone / X-ray / /
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How to get the most from Lean Six Sigma Lean Six Sigma for the services industry By Peter Guarraia, Gib Carey, Alistair Corbett, and Klaus Neuhaus