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Envision Customer Success Story Delta Hotels and Resorts has improved customer service and sales, increased agent productivity and decreased employee turnover since implementing Envision Click2Coach®. Situation It all b
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Document Date: 2014-12-15 11:28:04
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File Size: 128,28 KB
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City
Richmond /
/
Company
Delta Hotels and Resorts /
Hospitality Delta Hotels and Resorts /
Envision Customer Success Story Delta Hotels and Resorts /
Global Reservation Services /
Envision Telephony Inc. /
Perry Kendall /
Perry Kendall Director Delta Hotels and Resorts /
/
Country
Canada /
/
/
IndustryTerm
performance improvement products /
ultimate tool /
personalized coaching solutions /
e-learning /
Web-based workforce optimization /
database management /
/
Person
Perry Kendall /
/
/
Position
team leader /
Director /
coach /
Travel Agent /
/
Product
Excel /
Click2Coach /
Envision Click2Coach /
/
ProvinceOrState
British Columbia /
/
Technology
screen capture /
e-learning /
/
URL
www.envisioninc.com /
www.deltahotels.com /
/
SocialTag
Envision
Customer experience
Sales
Marketing
Business
Customer experience management