industry standard server / specific services / actual telephone conversations / contact center technology solution / composite applications / wide area network / dependency management / enterprise applications / online query submission / Web Callback / communication solution / Web-based Remote Access / customer interaction management / telecom network / outbound solution / proof scalable solution / Web Callback integration / good call center solution / interaction management / real-time analytics / legacy contact center technology / technology concepts / 24x7 support services / stand-alone product / been developed using latest technology concepts / /
Organization
TMC Lab / OSGi Alliance / /
Person
Stevie Bronze / Anuragi Raman Sr. / /
Position
implemented model for managing a company / critic / Stats Manager / Director / Pacific Prime / forward / innovate and add value / IVR ACD Supervisor CTI/CRM BLENDED COLLECTIONS Centralized Management Outbound Dialer Supervisor / Sr. Vice President / Medz Kapunan Managing Director / Customer Supervisor / Manager API / /
Product
Simplifying Interactions The / Drishti / /
ProgrammingLanguage
Java / /
Region
Asia Pacific / /
Technology
SOA / Speech Recognition / SMS / CRM / Text-to-Speech / integration protocols / API / legacy contact center technology / Computer Telephony Integration / WAN / 2007 Awarded Deloitte Technology / Java / IP Contact Center Technology / Predictive Dialer / OSGi technology / dialing algorithm / Interactive Voice Response / PBX / GUI / /
Customer Interactions Simplified Liberate yourself with Simplified Interactions from AMEYO Simplifying Interactions The fine line in retaining a customer or developing a critic, often boils down to the right customer