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Consumer Satisfaction and Post-purchase Intentions: An Exploratory Study of M... Paul Harrison; Robin Shaw International Journal of Arts Management; Winter 2004; 6, 2; ABI/INFORM Global pg. 23 Reproduced with permission
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Consumer Satisfaction and Post-purchase Intentions: An Exploratory Study of M... Paul Harrison; Robin Shaw International Journal of Arts Management; Winter 2004; 6, 2; ABI/INFORM Global pg. 23 Reproduced with permission