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Scottish Public Services Ombudsman / Ombudsman / United Kingdom / National Health Service / Law / Ethics / Cardiac Arrest / General Medical Council / NHS Scotland / Legal professions / Government officials / Government of Scotland


Ombudsman’s Commentary M AYR E P O R T S The SPSO laid six investigation reports before the Scottish Parliament today, about seven complaints from the health sector.
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Document Date: 2013-11-04 09:51:17

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City

Glasgow / Edinburgh / /

Country

Scotland / /

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Event

Person Communication and Meetings / Judicial Event / /

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IndustryTerm

telephone discussions / health services / public services / telephone assessment procedure / telephone assessment / son-in-law / review communications / telephone triage system / telephone call records / telephone conversations / online complaint form / sufficient communication tools / interim systems / telephone procedures / /

MedicalCondition

postoperative infections / Dementia / specialist epilepsy / panic attack / severe blood infection / recurrent skin infections / vaginal discharge / pulmonary embolism / cardiac arrest / cancer / tumour / vomiting / pains / suspected heart attack / tinnitus / /

MedicalTreatment

surgery / /

Organization

second NHS Board / Greater Glasgow and Clyde NHS Board / Ayrshire and Arran NHS Board / Scottish Government / Health Boards and Healthcare Providers Administration / Scottish Prison Service / Local Authorities Administration / General Medical Council / Arran NHS Board / NHS Board / Scottish Ambulance Service / Complaints Review Committee / Scottish Parliament / Council Revenues Department / Forth Valley NHS Board / Lothian NHS Board / NHS / National Health Service / policy/administration Borders NHS Board / /

Person

A. She / Emma Gray / Jim Martin / /

/

Position

medical adviser / midwifery adviser / specialist epilepsy nurse / Communications Manager / paramedic / consultant / technician / officer / advocacy worker / dentist / Manager Tel / representative / /

Product

SPS / Phenol injections / /

PublishedMedium

the Board review / the Scottish Government guide / /

URL

www.spso.org.uk/information-leaflets / www.spso.org.uk / /

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