Pacific Business Group / Consumers Union 8 Findings Aligning / Medicare & Medicaid Services / Consumers Union 4 Introduction Choosing / IDEO / Yale University Press / Consumers Union 2 Executive Summary Choosing / Consumers Union 5 What / Kleimann Communication Group Inc. / Consumers Union 6 Table 1 / Consumers Union 2 / /
Country
United States / /
Event
Product Issues / /
IndustryTerm
health plan chooser tools / health insurance plan / purchase health insurance / web-based health plan chooser tools / consumer tool / web-based tools / health insurance / plan search results / online tools / consumers tools / residents purchasing health insurance / state health insurance assistance program representatives / architecture tool / search results / /
Organization
federal government / Massachusetts Health Insurance Connector Authority / Kleimann Communication Group and Consumers Union / Consumers Union / Yale University / And Consumers Union / Medicare / /
Person
Denice Sieron / William Trefzger / Christian Palino / Rob Mercado / Kristin Kleimann / Barbra Kingsley / Robert Krughoff / Lynn Quincy / Scott Devonshire / Sam Gibbs / Robert Ellis / / /
Position
principal researcher / designer / Executive / independent researcher / choice architect / analyst / mental model for them / senior health policy analyst / /
Microsoft Word - Choice_Architecture_Report_FINAL V2.doc