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Economy / Consumer behaviour / Consumer complaint / Customer experience management / Shawbrook Bank / Financial Conduct Authority / Academia / Economics
Date: 2016-03-04 08:49:32
Economy
Consumer behaviour
Consumer complaint
Customer experience management
Shawbrook Bank
Financial Conduct Authority
Academia
Economics

C O M P L A I N T S P U B L I C AT I O N R E P O RT The Financial Conduct Authority (FCA) requires financial services firms to report on the number of FCA reportable customer complaints they receive on a half yearly bas

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