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From Encounters to Experiences Using Design Thinking to Exceed User Expectations Indiana University Libraries Annual Librarians Day May 30, 2008 Presented by Steven J. Bell
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Document Date: 2008-05-27 11:06:59
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From Encounters to Experiences Using Design Thinking to Exceed User Expectations Indiana University Libraries Annual Librarians Day May 30, 2008 Presented by Steven J. Bell