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Company Specific PCL / Newmont Mining / ROYAL BANK OF CANADA / Google / Rogers Communications / Dexia / BlueBay / RBC Bank (USA) / Bloomberg / RBC Dominion securities / MBIA / Lloyds Bank / RBC Bank / / Continent Asia / Europe / Americas / / Country Japan / United States / Canada / United Kingdom / / Currency GBP / cent / USD / CAD / / Event M&A / Dividend Issuance / Earnings Announcement / Conference Call / Business Partnership / Product Issues / Funding / Debt Financing / / IndustryTerm retail businesses / required infrastructure / branch network / insurance products / asset management / risk management systems / investment banking / higher infrastructure / smart order router / investment banking businesses / lower risk investment banking / bank / investment banking component / banking / online and mobile technologies / annuity products / media coverage / diverse product / bank-owned investment dealers / / Organization UNITED STATES SECURITIES AND EXCHANGE COMMISSION / BANK OF CANADA / / Person JANICE FUKAKUSA / GORDON M. NIXON / / Position Investment Executive / CHIEF ADMINISTRATIVE OFFICER AND CHIEF FINANCIAL OFFICER / Custodian / speaker / exclusive financial advisor / market leader / OFFICER / joint lead manager / book runner / Private / PRESIDENT & CEO / / Product loans / / Region Middle East / Caribbean / / Technology smart order router / online and mobile technologies / / SocialTag 
ROYAL BANK OF CANADA SECOND QUARTER 2011 RESULTS CONFERENCE CALL FRIDAY, MAY 27, 2011 DISCLAIMER THE FOLLOWING SPEAKERS’ NOTES, IN ADDITION TO THE WEBCAST AND THE