| Document Date: 2014-05-05 12:15:34
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Company BMW / Medtronic / IBM / Aviva / JPMorgan Chase / Nike / Kellogg / Allstate / Amazon.com / Google / Intel / Facebook / Towers Watson / Limited Brands / Cisco / Honda / / Continent Americas / / Country United States / China / / Currency USD / / Facility Carlton hotel / AND SOUND BITES TO EXPLAIN THE COMPLEX / Towers Watson’s Research / / IndustryTerm retail banking / employer-provided retirement planning tools / high-tech organization / social-media / media preferences / medical-insurance premiums / healthcare programs / bank / health-insurance exchanges / tech tools / Data mining / technology usage / Web-based travel / healthcare / talent-management systems / in-depth online research / healthcare benefits / focus groups / Internet search / / Person JOHN M. BREMEN / Philip Kotler / THOMAS O. DAVENPORT / / Position director / talent and rewards for the Americas / CEO / Whole Foods clerk / personnel manager / chief consumer-experience officer / Manager / director / managing director / chief marketing officer / Lexus dealer / chair / chief HR officer / chief employee-experience officer / / PublishedMedium THE CONFERENCE BOARD REVIEW / / Technology smartphones / smartphone / Data mining / /
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12 THE CONFERENCE BOARD REVIEW OHN M. BREMEN is a global leader and managing director, talent and rewards for the Americas at Towers Watson. THOMAS O. DAVENPORT is a ■ J director in Towers Watson’s Research and