Back to Results
First PageMeta Content
Telephony / Telemarketing / Electronic engineering / Contact centre / Enterprise Campaign Management / Toll-free telephone number / Electronics / Virtual queue / Marketing / Call centre / Computer telephony integration


MicroSave Briefing Note # 130 Customer Service Through Call Centres Priyank Mishra AugustIntroduction
Add to Reading List

Document Date: 2013-04-12 09:12:56

Open Document

File Size: 71,47 KB

Share Result on Facebook

Company

reSafaricom / /

Continent

Asia / Africa / /

Country

Kenya / India / /

/

IndustryTerm

outbound services / accessible services / banking / internet banking / mail-based systems / web portal / e/m-banking systems / call centre services / technology support / partner banks / bank / technology service providers / instant solution / readily available services / customer relationship management / /

OperatingSystem

MNOs / /

Organization

ANM of India / Contact Centre / In-house Call Centre Outsourced Call Centre / /

Person

Inbound calls / /

/

Position

manager / executive / /

Technology

cellular telephone / smart card / SMS / CRM / /

URL

www.MicroSave.net / /

SocialTag