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Enterprise service management
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1	ENTERPRISE SERVICE MANAGEMENT (ESM) “ At WSU there are 14 groups using the platform and we are just beginning. Add to Reading List Source URL: www.teamdynamix.com Language: English Economy Business Information technology management Management Workflow Business process management Project portfolio management Web portal Collaborative workflow GUSE
2	THE UNITED REPUBLIC OF TANZANIA PRESIDENT’S OFFICE PUBLIC SERVICE MANAGEMENT Enterprise Architecture Add to Reading List Source URL: www.ega.go.tz Language: English - Date: 2018-03-14 11:18:43
3	US ARMY NETWORK ENTERPRISE TECHNOLOGY COMMAND (NETCOM) INFORMATION TECHNOLOGY SERVICE MANAGEMENT DIVISION / MARSJim Ave MARS Station Fort Huachuca AZ 85613 Add to Reading List Source URL: www.netcom.army.mil - Date: 2015-07-13 11:23:16
4	US ARMY NETWORK ENTERPRISE TECHNOLOGY COMMAND (NETCOM) INFORMATION TECHNOLOGY SERVICE MANAGEMENT DIVISION / MARSJim Ave MARS Station Fort Huachuca AZ 85613 Add to Reading List Source URL: netcom.army.mil - Date: 2015-07-13 11:23:16
5	AHEAD OPTIMIZATION SERVICE ENTERPRISE SERVICE MANAGEMENT EDITION The AHEAD Optimization Service — Enterprise Service Management Edition (AOS-ESM) is designed for clients who are looking to get the most out of their inv Add to Reading List Source URL: www.thinkahead.com - Date: 2015-11-02 12:12:56
6	LGA’s SPEED (Simple Processes for Effective and Efficient Delivery of) Services 1 OUR COVER AND LAYOUT Sketched and designed by LGA’s in-house artist Iris Igrobay, our insidelayout and cover serves as a modest repr Add to Reading List Source URL: lga.gov.ph Language: English - Date: 2015-12-09 04:01:50 Economy Business Business process Enterprise modelling Process management Service
7	ENTERPRISE SERVICE MANAGEMENT Design, Plan and Deploy AHEAD’s Enterprise Service Management (ESM) Design, Plan and Deploy service is designed for organizations interested in introducing ITIL-centric process maturity to Add to Reading List Source URL: www.thinkahead.com Language: English - Date: 2015-11-02 12:12:54 Information technology management Information technology Computing ServiceNow Enterprise service management ITIL Business process management
8	Enterprise IT Vendor Relationship Mangement Add to Reading List Source URL: it.unm.edu Language: English - Date: 2016-06-02 14:41:35 Business New Mexico Economy ITIL Computer security Outsourcing Contract law IT service management Service-level agreement University of New Mexico Vendor Incident management
9	CONFIGURATION MANAGEMENT DATABASE (CMDB) The Configuration Management Database/Service Support system provides overarching Enterprise management through Service Desk/workflow management capabilities. This system integ Add to Reading List Source URL: netcom.army.mil Language: English - Date: 2009-11-17 12:24:46 Economy Business Information technology management Technology Method engineering NetOps LandWarNet Configuration management ITIL Inventory Point of sale
10	Customer Service Channel Trends Study A survey-based compilation of data and opinions of what channels are being used for customer service today, a comparison to last year, and recommendations and predictions for the fut Add to Reading List Source URL: estebankolsky.com Language: English - Date: 2014-01-19 14:44:44 Marketing Customer relationship management Customer service E-commerce Customer experience management Telephony Customer experience Call centre Omnichannel Enterprise feedback management

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