Using a special survey technique, the Kano Model sorts product features into different categories: Must-Bes - Basic features that customers expect implicitly. Absence leads to dissatisfaction but presence goes unnoticed - Exciter - Document - PDFSEARCH.IO

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	Using a special survey technique, the Kano Model sorts product features into different categories: Must-Bes - Basic features that customers expect implicitly. Absence leads to dissatisfaction but presence goes unnoticed Add to Reading List Document Date: 2016-02-14 12:54:01 Open Document File Size: 98,26 KB Share Result on Facebook

Using a special survey technique, the Kano Model sorts product features into different categories: Must-Bes - Basic features that customers expect implicitly. Absence leads to dissatisfaction but presence goes unnoticed Add to Reading List