Verizon Communications Inc. / Capgemini / FairPoint Communications Inc. / Liberty Consulting Group / /
Currency
USD / /
Event
Product Issues / /
Facility
Consumer Center / /
IndustryTerm
escalation / retail / retail order entry / retail billing / number of late retail / broadband services / deficient systems / software upgrades / retail bills / retail and wholesale services / software changes / retail customers / order processing / software patch / /
Organization
Consumer Center / Vermont Consumer Affairs and Public Information / Business Call Center / Repair Call Center / Consumer Call Center / Vermont Department / Repair Center / / /
Position
service representative / /
Product
Order Management system / Status Report / Order Management / systems / /
The Liberty Consulting Group July 13, 2009 FairPoint Stabilization Plan Status Report Assessment Assessment of FairPoint’s Stabilization Plan Status Report