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Consumer behaviour / Open government / Federal Web Managers Council / General Services Administration / Customer service / Customer experience / Customer satisfaction / E-Government / ECRM / Marketing / Customer experience management / Business


EXEC U T IV E O FF ICE OF T H E PRES I DE N T O FFI CE OF MANAG EM EN T A N D B U DGET WAS HI NG T ON , D. C.
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Document Date: 2011-06-13 11:53:16


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File Size: 2,37 MB

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IndustryTerm

Online Services More / appropriate services / web content / volume services / application developers / volume agency services / government services / technology changes / customer groups / service delivery systems / web resources / online transactions / customer service initiative site / mail services / /

Organization

Task Force / Federal Government / GSA's office of Govermnentwide Policy / Open Government / Streamlining Service / General Services Administration / office of Management and Budget / office of Science and Technology Policy / Streamline / Federal Web Managers Council / ChiefInformation Officers Council / Act / Customer Service Task Force / /

Person

Performa / Branch Domains / Jeffrey D. Zie / Adam Neufeld / Katie Malague / /

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Position

Federal Executive / Federal CIO / Chief Information Officer (CIO) / Federal Chief / Federal Chief Performance Officer / President / senior official / Executive / Chief Financial Officers / DEPUTY DIRECTOR FOR MANAGEMENT June / Major / Deputy Director for Management / CFO / Federal Chief Information Officer / /

PublishedMedium

Public Law / /

Technology

cellular telephone / mobile device / Leveraging Technology / /

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