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Company Financial Report 2011 Management / Swiss Post Solutions / InfraPost Ltd / Valiant Bank / FINANCIAL REPORT 2011 Group / Swiss Post / MEILLERGHP GmbH / PostBus / PostFinance / / Continent Asia / North America / Europe / / Country Switzerland / France / Liechtenstein / / Currency CHF / franc / / IndustryTerm address management / information processing / dialogue solutions / e-deposito / distinction between reserved services / home delivery services / payment services / management services / passenger information systems / retail / logistics networks / payment solutions / direct marketing solutions / nancial services / online tools / competitive services / local and regional newspapers / security products / document output processing / loyalty programme management / e - business / daily newspapers / e-logistics / healthcare / dense network / retail zones / sales network / public passenger transport services / dial-a-ride services / customer relationship management / customer-oriented solutions / few selected services / system management / subscription management / Payment transaction solutions / tailored solutions / nancial products / response management / post office network / e - commerce / bus networks / subscription newspapers / retail customer base / retail customers / carbon neutral products / ancillary services / e-fi / transport network / campaign management / / MarketIndex GRI / / Organization Federal Council / SK AE / Board of Directors and Executive Management / / Person Daniel Landolf / Patrick Salamin / Create / Ulrich Hurni / Peter Nobs / Hans-Christof Schregenberger / Yves-André Jeandupeux / Thomas Egger / Daniel Mollet / Jean-Pierre Streich / Dieter Bambauer / / Position Hasler Internal Auditing Martina Zehnder Chief Executive / Executive Management / Chairman of the Board / / TVShow The Group / / Technology CRM / Information Technology / ATM / mobile phones / / URL www.post.ch/annualreport / www.postfinance.ch / www.post.ch / /
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Financial Report 2011 Management report and annual financial statement To the financial report Accompanying documents In addition to the financial report, the 2011 reporting includes the following documents: