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Customer Acquisition & RetentionMay 2014, Park Plaza Amsterdam Airport, The Netherlands www.arena-international.com/ebf Organised by:
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Document Date: 2014-07-29 09:02:41


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File Size: 3,08 MB

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City

Brussels / London / /

Company

Raiffeisen Bank International AG / Charles Schwab / Retail & Private Banking / Standardbank / J&T Banka / CRIF Aldo Bruschi / Presentation 4 Contextual Banking / OTP Bank Romania / Fortis Retail Banking / Macroregion Retail Banking / KBC Bank Ireland plc / Payment Systems Policy Working Group / Alior Bank / Customer Experience / Nectar / ING Group / The Boat Race Company Limited / Misys / Monitise Group / ING Direct / Royal Bank of Scotland / Alior Bank Led / Standard Bank Group / Cardlytics Charles Humphreys UK / Kony Umang Shah Europe / Standard Bank Biography / ABN AMRO / Commercial Banking / INGbank / SEB Merchant Banking / Digital Innovation / Digital Bank of Tomorrow / Standard Bank / Private Banking / and Private Banking / Multi-Access Management / Alior Krzysztof Czuba Bank / Mass Segment BBVA Agusttin Figueroa GROUP / Eurobank / NatWest / Cardlytics UK / Cardlytics Inc. / McKinsey & Company / Senior Solutions / Sopra Banking Software / Business Meeting 14 Workshop Session Transforming / HP (EDS) Enterprise / GMC Software Technology / Industry Practice / Strands Workshop Session Rapid / CRIF Overview / Savings / CRIF Business Meeting 13 2 / /

Continent

Europe / /

Country

Estonia / United Kingdom / Spain / Netherlands / Latvia / South Africa / Japan / Lithuania / Belgium / Turkey / United States / /

Currency

EUR / /

Event

Employment Change / Business Partnership / /

Facility

Park Plaza Amsterdam Airport / Maastricht University / Campus Brussels / University of Oxford / Trinity College / University of Amsterdam / Erasmus University / Umeå University / Nyenrode Business University / Vienna University of Economics / Kraków University of Economics / /

IndustryTerm

advisory services / financial products / Online payments / insurance experience / retail financial services industry / legacy billing systems / bank / financial services / back office systems / retail market / retail operation / retail / infrastructure management / online development / commerce networks / transformative business solutions / mobile banking / internal online collaboration / retail banking strategies / investment banking / macroeconomic and banking landscape / social media / offer management / internet activities / retail banking / mass retail / retail payment integration / Internet Banking / mobile solution / banking / /

Organization

University of Oxford / Advisory Board of Campus Brussels / University of Amsterdam / University of Economics / Professional Banking Cyber School in Switzerland / United Nations / Smurfit Business School / Umeå University / De Nederlandsche Bank / Nyenrode Business University / Maastricht University / Market Integration Division / European Central Bank / Management Team / Centre of Expertise / Erasmus University / Irish Mortgage Council / Payments Policy Department / Trinity College Dublin / Irish Banking Federation / Payments Policy Department at DNB / /

Person

Gordon Gray / Kate Winterflood / Bellinda Carreira / Dara Deering / Opening Remarks Bellinda Carreira / Tjeerd Wichers / Helena Suchankova / Max Speur / Tammo van Leeuwen / Wiebe Ruttenberg / Backbase / Kony / Biography Jessica Niewierra Jessica Niewierra / Kony Biography Umang / Jouk Pleiter / Gábor Ljubicic / Richard Johnson / Gabor Ljubicic / Magnus Taljaard / Biography Tjeerd Wichers Tjeerd Wichers / Marc Torrens / Stefan Stignäs / Charles Humphreys / Jakub Malach / Van Leeuwen / Umang Shah / Tassos Panoussis / Deniz Sahin / Remarks Helena Suchankova / Krzysztof Czuba / Akos Turny / Jessica Niewierra / Aldo Bruschi / Aimia Biography Charlie / Biography Dara Deering Dara Deering / Tammo van Leeuwen Essentials / Aimia / Entrepreneurship / Richard Adolph / Agustin Figueroa / Pavel Ramert / /

Position

Chief Executive Officer and Co-Founder / Executive Director / Vice President / Minister of Finance of the Netherlands / General Management / Group Head / speaker / teaching master classes on these topics / Managing Director / Commercial Development Director / Head of Strategy / Vice President / J&T Banka Biography / Global Management Trainee / business architect / Manager / Sopra Banking Software Innovation Workshop Sessions / Director the Managing / speaker / Vice President / CRIF Business Meeting / Head of Corporate Strategy / consultant / Deputy Chief Executive Officer / Retail Banking Division / leader / Director role the Managing / Head of Strategy / Global Manager / Deputy General Manager / Director Retail Banking / Non-Executive Director / Country Manager / Business Development Manager / Product Manager / President / Director of Internet and MobileBanking / Market Development Manager / Director of Distribution Management and Direct Channels / Head / Director of Business Development / EMEA Enterprise Architect / Manager / Sopra Banking Software Biography As / Engineer / Chief Technology Officer / Senior Vice President Strategy / Deputy General Manager / Eurobank Household Lending Business Biography Tassos Panoussis / Head of Product Management / Global Head / Policy Advisor / Deputy General Manager / Eurobank Household Lending Business / Deputy Chief Executive Officer / Manager / FICO / Enterprise Architect / Chief Operating Officer / Executive Director and Head of Retail Banking / Vice President / CRIF Overview Client acquisition / Director / Director / Head / Executive Head / Head of Retail Banking /

Product

Client / Mobile / Mobile Application / Client Services / /

PublishedMedium

the National / /

Region

South Africa / /

Technology

smart phone / CRM system / Information Technology / Mobile banking / CRM / /

URL

www.abnamro.nl / www.arena-international.com/ebf / /

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