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Technology / Information Technology Infrastructure Library / IT service management / Service desk / Incident management / Operational-level agreement / Capacity management / Business service management / Financial management for IT services / Information technology management / Project management / Information technology
Date: 2008-04-23 11:15:14
Technology
Information Technology Infrastructure Library
IT service management
Service desk
Incident management
Operational-level agreement
Capacity management
Business service management
Financial management for IT services
Information technology management
Project management
Information technology

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