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City Victoria / Melbourne / / Company Google / / / Facility North Tower / Dispute Settlement Centre / / / IndustryTerm community services / appropriate translating software / online complaints / / Organization Settlement Centre Victoria / Victorian Parliament / office of the Public Advocate Provides / Federal Parliament / CALD / / Person Level / / / Position advocate / Quality Manager / supervisor / Team Leader / Human Rights Commissioner / manager for response and action / Governor / manager of the program / independent and impartial officer / translator / relevant manager / manager / relevant program manager / Child Safety Commissioner / childsafe@ocsc.vic.gov.au Disability Services Commissioner / staff/manager / / ProvinceOrState Victoria / / URL www.vrqa.vic.gov.au / www.ombudsman.vic.gov.au / /
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COMPLAINTS POLICY AND PROCEDURE POLICY STATEMENT OzChild is committed to ensuring that any person or organisation using OzChild’s services or affected by its operations has the right to lodge a formal complaint or to a