Fortune 500 Consumer Electronics Company Case Study: Background: The company is a prominent member of the Fortune 500 and a global consumer electronics brand. Handling tens of millions of interactions annually, the compa
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Document Date: 2012-08-09 12:53:04

File Size: 18,87 KB

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• Online shopping
• Business
• Customer experience
• Call centre
• Interactive voice response
• Marketing
• Electronic commerce
• Customer experience management