Facebook Inc. / Amazon / Google / Wilson / Bank of America / Open Source Software / Microsoft / /
Country
United States / Canada / /
Currency
USD / / /
Facility
DUB Group University of Washington Seattle / /
IndustryTerm
web applications / online application / search terms / web users / search engine algorithms / software product support processes / mTurk protocol / social networking sites / search box / search index / search input field / help tools / basic infrastructure / software teams / web application / help retrieval algorithm / online social networks / web standards / pluggable solution / failed e-banking transactions / few web applications / Web Applications Parmit K. Chilana / search feature / Web-based technical support / search keywords / software help / online banking / help systems / monthly online payment / forum site / web developers / online marketplace / software applications / bank / social networking / retrieval algorithm / source software works / electricity bill / e-banking system / visual search / ephemeral web / automatic help tools / web search / web struggle / analytics services / social networks / web programming languages / social network / software learning resources using application context / search results / rendered web pages / /
OperatingSystem
Microsoft Windows / /
Organization
Information School / Social Sciences and Humanities Research Council / idf / DUB Group University of Washington Seattle / Canada’s Social Sciences and Humanities Research Council / /
Person
Bill Payer / Tovi Grossman / Jeff Huang / Bob / Michael Lee / Foley / Jacob O. Wobbrock / Washington Seattle / /
Position
first author / Harper / teacher / vector space model for automatic indexing / /
Product
Mechanical Turk (mTurk) platform / LemonAid / mTurk HIT / Mechanical Turk (mTurk) / /
Microsoft Word - LemonAidCHI2012.docx