Scottish Hydro / Scottish Gas / Scottish Power / RWE Npower / Energylinx / Centrica / /
Country
United Kingdom / Scotland / Wales / /
Currency
GBP / /
IndustryTerm
friendly energy / energy market / retail market / energy efficiency ratings / energy supplier / energy policy team / basic banking facilities / online channels / energy efficiency schemes / oil heating / energy sector / higher energy / large energy supplier / smart meter technology / basic bank account / complaint handling services / retail market review / energy use / customer billing systems / energy efficiency / energy suppliers / cheaper energy prices / code / web-based channels / energy price comparison sites / energy / /
Organization
Scottish Association of Citizens Advice Bureaux / Climate Change / National Association of Citizens Advice Bureaux / Extra Help Unit / Department of Energy / Competition and Market Authority / /
Summary of hearing with Citizens Advice and Citizens Advice Scotland