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Business / Consumer behaviour / General Electric / Net Promoter / Customer service / Chief customer officer / Optus / Customer experience / Telstra / Marketing / Customer experience management / Mobile phone companies


Microsoft Word[removed]Vicki Brady CommsDay speech
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Document Date: 2013-11-26 23:20:03

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File Size: 176,91 KB

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Company

Optus / Telstra / Virgin Australia / /

Country

Australia / /

Currency

USD / /

IndustryTerm

online interactions / bank / /

Organization

Congress / National Park Service / Virgin / Brilliant Service / Promoter Response Team / Customer Division / /

Person

Kevin Russell / Vicki Brady / Mark Hassell / /

Position

Chief Customer Officer / Chief Experience Officer / team member / Managing Director of Customer / CEO / Managing Director / Customer / Chief Customer Officer / bill shock head / forward / head / challenge head / Director / Customer / /

Product

Touch / /

Technology

smartphones / /

SocialTag