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Technology / Information Technology Infrastructure Library / Method engineering / Standards / Service desk / E-Science / User modeling / Help desk / Usability / Information technology management / Human–computer interaction / Customer experience management


Improving Processes for User Support in e-Science Hashim Iqbal Chunpir German Climate Computing Centre (DKRZ) University of Hamburg Hamburg, Germany
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Document Date: 2015-04-27 10:53:05

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File Size: 324,46 KB

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Company

ESGF / Interface / Sage Publishing / /

Continent

Europe / /

Country

Germany / United States / /

/

Facility

Endrit Curri University of Hamburg Hamburg / N. Campus / IT Infrastructure Library / University of Hamburg Hamburg / /

IndustryTerm

cloud technologies / social media / e-infrastructure / online tutorials / visualization software / user support tools / main communication media / eScience infrastructure / e-science / web-page / /

Organization

Thomas Ludwig German Climate Computing Centre / national advisory committee / Finnish Tax Administration / ESGF CI / office of Government Commerce / Earth System Grid Federation / University of Hamburg Hamburg / /

Person

Thomas Ludwig German Climate / Hashim Iqbal Chunpir German Climate / /

Position

representative / /

Technology

Knowledge Management / peer-to-peer / Information Technology / cloud technologies / pdf / /

URL

http /

SocialTag